It’s a sad truth that in today’s world everyone wants something for nothing. Consumers are becoming increasingly bargain-hungry shoppers – fueled by the rise of comparison websites, online auctions and discount sites. What’s worse is that more information, products and services can now be found online completely free of charge. And while consumers are lapping it up (and rightly so) I’ve found myself on more than one occasion with my head in my hands wondering how my little business and I will ever be able to compete.
Best practices for retention in the new era of work.