Engaging new employees has become critical in retaining top talent in today's world of work. And while technology can help create better employee experiences, a stretched HR team and a limited budget can make it tricky to find a solution that balances technology with the human touch.
In this popular SHRM webinar, Dr. Anna Hulett at Qualtrics, Wendra Johnson at Colonial Life and Dora Clements at Unum Group discuss the best practices for delivering employee experiences that combine technology and the human touch that will help retain and delight your people.
In the post-webinar survey on SHRM:
Vice President, Enrollment Market Development, Colonial Life
Wendra Johnson's expertise in pairing technology with organizations, employee experience and smart workflows has been the essential ingredient to driving innovation in benefit enrollment solutions and transforming the HR digital landscape. Johnson is responsible for partner strategy and growth, enrollment fulfillment, benefits technology, as well as launching and scaling enrollment solutions for both Unum and Colonial Life. With deep experience in human capital management (HCM) solutions and technology, her extensive career has spanned industries, including benefits, healthcare, staffing and manufacturing.
XM Scientist, Qualtrics
Anna Hulett is an Industrial Organizational (IO) Psychologist with over 10 years of experience leveraging data-driven insights to understand the interdependencies between business strategy and the employee experience, ultimately empowering clients across industries and organizational contexts to build a better workplace. Hulett's expertise in employee listening design and analytics, paired with her experience in strategic human capital management, allows her to provide comprehensive employee experience solutions across the employee lifecycle. She currently serves as the chair of the SIOP Salary Survey Committee, regularly presents at the annual international SIOP conference, and her research and thought leadership have been published in the Journal of Managerial Psychology, The Industrial Organizational Psychologist, and IO Psychology: Perspectives & Practice. Prior to Qualtrics, Hulett worked as a consultant at Booz Allen Hamilton and as an applied psychologist at several Fortune 50 companies, including UPS and Johnson & Johnson.
Vice President of Digital Transformation, Unum Group
Dora Clements is leading change efforts for both the Unum and Colonial Life brands — and is specifically focused on improving the customer experience through delivering digital-first experiences inclusive of customer portals, process optimization and automation. Clements has been with Unum Group since 2013, supporting business and technology in various roles in the client administration space, including managing operational teams, supporting admin platform development, and leading transformation efforts.
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